Free shipping and free returns
If you wish to exchange or return a purchased item, please contact: info@amikstudio.com.
All returns and/or exchanges should be sent to:
AMIK STUDIO AB
Via Santo Spirito 11
501 25 Firenze
Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. The clothing tags must be intact and fully attached to the product in order to adhere to the return policy.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@amikstudio.com.
Exchanges
We only replace items if they are not defective or damaged. If you need to change size, send us an email at info@amikstudio.com and send your item to:
AMIK Studio AB
Via di Santo Spirito 11
501 25 Firenze
Italy
Shipping:
To return your product, you should mail your product to:
AMIK Studio AB
Via di Santo Spirito 11
501 25 Firenze
Italy
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.